Frequently Asked Questions
Everything you need to know about our collections and service.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders within the UK typically arrive within 2-3 working days, while international delivery times vary by location.
How do I return an item?
We offer a 30-day return policy on all unworn items in their original packaging. You can initiate a return through our online portal to receive a prepaid shipping label.
Where are Percival garments manufactured?
We pride ourselves on ethical sourcing. Our collections are designed in London and manufactured in high-quality factories across the UK, Portugal, and Italy.
How do I find the right fit?
Each product page features a detailed size guide. Our items generally follow a slim-to-regular fit; if you are between sizes, we recommend sizing up for a more relaxed look.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Clearpay.
Do you offer international customs and duties coverage?
For many international destinations, we ship on a DDP (Delivery Duty Paid) basis, meaning all taxes and duties are included at checkout with no hidden costs upon arrival.